Features: Operating modes help manage calls more efficiently by routing them based on predefined settings. Authorized users can adjust these modes to reduce wait times for clients. Operating modes are used by mode-based forwarding for the Auto Attendant, Call Queue, and Hunt Group features.

Viewing these read-only organization settings requires a full, read-only, or location administrator auth token with a scope of spark-admin:telephony_config_read.

Modifying these organization settings requires a full, or location administrator auth token with a scope of spark-admin:telephony_config_write.

A partner administrator can retrieve, or change settings in a customer's organization using the optional orgId query parameter.