Issues API
Issues are support feedback entries from users of Webex clients and portals.
Adding, searching, and viewing Issues requires an auth token with a scope of support:issues_read
.
Updating an issue by a user is also supported, but limited to the subject
and description
attributes.
Viewing the list of all Issues in the Organization(s) managed by the admin user requires an
auth token with scope of support:org_issues_read
.
Updating an Issue's status
requires an auth token with the support:org_issues_write
scope.
An Issue cannot be deleted, but the status
can be updated to CLOSED
.
Method
Description
List Issues
Create an Issue
Get Issue Details
Update an Issue